Shipping policy

Thank you for visiting and shopping at Triquetra Health. The following terms and conditions constitute our Shipping Policy.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification with tracking details once your order has shipped.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 5–10 business days (Free on orders over $75 / or flat rate applies for orders under $75; AK, HI, PR and GU incur a fixed $17 shipping fee, including subscription orders)
  • Expedited Shipping: 3–5 business days ($9.99 flat rate)

Delivery delays can occasionally occur due to carrier logistics, weather conditions, or customs clearance. We do not ship directly to international destinations including China.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information is usually updated and active within 24–48 hours of receipt.

Shipping Carriers

We work with reputable global and local carriers, including USPS, FedEx, UPS, and DHL, to ensure fast and secure delivery to your doorstep.

Customs, Duties, and Taxes

Triquetra Health is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We do not handle cross‑border customs clearance for international customers.

Damages & Lost Packages

If you received your order damaged, or if your package is lost in transit, please contact us immediately at support@triquetrahealth.com with your order number and photos of the damaged item/packaging. We will arrange a replacement or refund promptly.

Contact Us

If you have any questions about this Shipping Policy, please contact our support team at: